Microsoft patents frustration-detecting help system


	Microsoft patents frustration-detecting help system

wildcat

1-7-2008 1:53 PM

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wildcat says:

Is this patent a harbinger of a dystopian future where computer users' biorhythms will be monitored to increase efficiency? Unlikely

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://www.clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/78200db7-1aa9-43a9-8ae1-f0662045b9d2/45B8EBA7-D2A4-4598-9ED8-31EADA9550DB/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://arstechnica.com/news.ars/post/20080103-microsoft-patents-frustration-detecting-help-system.html" href="http://arstechnica.com/news.ars/post/20080103-microsoft-patents-frustration-detecting-help-system.html" style="font-size: 11px;">arstechnica.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://arstechnica.com/news.ars/post/20080103-microsoft-patents-frustration-detecting-help-system.html"><P>
A new Microsoft <A href="http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&Sect2=HITOFF&d=PG01&p=1&u=%2Fnetahtml%2FPTO%2Fsrchnum.html&r=1&f=G&l=50&s1=%2220070300174%22.PGNR.&OS=DN/20070300174&RS=DN/20070300174">patent</A> has the Internet abuzz with tinfoil-hat-like conspiracy theories. The patent, which covers biometric feedback that can trigger certain features in software, has triggered <A href="http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&Sect2=HITOFF&d=PG01&p=1&u=%2Fnetahtml%2FPTO%2Fsrchnum.html&r=1&f=G&l=50&s1=%2220070300174%22.PGNR.&OS=DN/20070300174&RS=DN/20070300174">adverse reactions</A> by bloggers who are convinced that this is all part of a sinister plot by corporations and governments to closely monitor their citizens. But is it? The answer lies in the patent itself, and like all patent documents, it's long and tedious reading. Fortunately, you have Ars Technica to do it for you. 
</P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://arstechnica.com/news.ars/post/20080103-microsoft-patents-frustration-detecting-help-system.html"><P>
The patent document starts out by describing the relationship that typical computer users have with their applications, documents, and daily tasks. The "application-centric" model dates back to the days of mainframes and was pretty much the only way command-line users could interact with their computers: you typed in the name of the application, then selected the file you wanted to work with (if you were really advanced, you could do both on one command line input). 
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