Interactive Voice Response Systems


	Interactive Voice Response Systems

jellinsd

7-3-2009 9:34 PM

80 views

tags:

ivr, interactive voice response, speech recognition, automated phone

jellinsd says:

Want a more efficient call centre? Or do you want to help your customers connect with you easier while cutting your costs? Informatel's cutting edge IVR (Interactive Voice Response) technology, robust infrastructure and 20 years of IVR experience will deliver just that. The company also have special offers for speech recognition and automated phone services

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://www.clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/2fcef481-04ef-48fc-9e81-57702c12bcf1/4DEE385A-8C06-4471-A40A-C360EA5BC9FB/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.ivr-wiz.com.au/Interactive-voice-response.aspx" href="http://www.ivr-wiz.com.au/Interactive-voice-response.aspx" style="font-size: 11px;">www.ivr-wiz.com.au</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.ivr-wiz.com.au/Interactive-voice-response.aspx"><P>
        Interactive Voice Response systems, or IVR, are the finest examples of Computer-Telephone
        Interaction Technology. These systems allow the user to interact with the company
        they are calling through his/her touch-tone telephone. The caller can speak commands
        to the database and make changes to information, purchase services and/or goods,
        and sometimes check the status of orders. The greatest benefit of Interactive Voice
        Response systems is that they do not require any kind of human intervention other
        than voice. By fully controlling and pre-determining the users’ needs, the IVR system
        helps the user to freely interact and manipulate data within the system.
    </P></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.ivr-wiz.com.au/Interactive-voice-response.aspx"><H4>
        How do Interactive Voice Response systems work?</H4></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/4DEE385A-8C06-4471-A40A-C360EA5BC9FB/blog/" title="blog or email this clip"><img src="http://content8.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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