Ah but wait, there's more.

With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore "(Expletive) you."

Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to stand in line for that, too."

The man retreated as the people in the terminal applauded loudly. Although the flight was canceled and people were late, they were no longer angry at United.

I love it! I'm glad he got knocked down a peg or two.

More people than you would imagine operate on this pompus assholieness

You're telling me? I worked in Customer Service for five years in a courier company. During the worst natural disaster in history (1999 flash floods and avalanches in the state of Vargas), I hear this jerk saying, "Listen, I know there are problems and there are complications, but I must have that package TODAY!!!"