"In reponse to the damning video and the other claims, the hospital says it is increasing staffing and bringing in new protocols, including that patients in the emergency room have to be checked every 15 minutes."

yeah...one protocol that should never be asked is CARE for others.

It was probably a combination of things but i bet the drugs they gave her didn't help

possibly...it's more the "don't want to get involved" syndrome i'm wishing to highlite.

She was a problem to the caregivers, they calmed her down alright with drugs to reduce their involvement.

This makes me angry and sad at the same time. I feel if you don't want to help people don't get in that profession...Duh!!!