"It may be something as simple as the guy who's sat in a corner in a big office looking miserable, or perhaps crying.

"The normal human reaction of saying to that person 'Hey, what's going on, is there anything I can do to help?' is quite oddly something that we often don't do very well.

"So it is encouraging our people to take that human approach, giving them some additional tools and information to help them feel confident about approaching people in that way."

Grateful employee

Martha Wiseman, a BT business consultant, has had two-and-a-half years off work in the last four years because of depression.

She is full of praise for the way her line manager kept in touch when she was at h...

"It may be something as simple as the guy who's sat in a corner in a big office looking miserable, or perhaps crying.

"The normal human reaction of saying to that person 'Hey, what's going on, is there anything I can do to help?' is quite oddly something that we often don't do very well.

"So it is encouraging our people to take that human approach, giving them some additional tools and information to help them feel confident about approaching people in that way."

Grateful employee

Martha Wiseman, a BT business consultant, has had two-and-a-half years off work in the last four years because of depression.

She is full of praise for the way her line manager kept in touch when she was at her lowest ebb.

She said: "I think when you're very unwell and isolated, you begin to fear the worst, and you have a catastrophic view of what's going to happen to you.

"Knowing that you have a job to come back to means you have something positive to aim for, something to gear your recovery towards."