Customer Confidential


	Customer Confidential

jedipunk

6-5-2007 11:43 AM

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tags:

shopping stories, bag check

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://www.clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/2915235c-9f47-47b7-a763-47fdd6785b93/F3B9B072-EF35-4C3D-8C48-132F93ED3AE3/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.lps1.com/bw.digg.html" href="http://www.lps1.com/bw.digg.html" style="font-size: 11px;">www.lps1.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.lps1.com/bw.digg.html"><TABLE cellSpacing=0 cellPadding=0 width=500 border=0><TBODY><TR vAlign=bottom><TD><SPAN class=title>Customer Confidential</SPAN><BR><BR><SPAN class=subtitle>A 
new <I>Black &amp; White</I> consumer column helps you fight bad service, bad 
products, and bad ideas.</SPAN><BR><BR><SPAN class=author>By David 
Pelfrey</SPAN><BR><BR><SPAN class=editorialdate>November 16, 
2006</SPAN><BR><BR><SPAN class=body><FONT size=2>Here’s a scenario that is 
familiar to anyone who has ever set foot in Wal-Mart, CVS, Rite-Aid, or any of a 
dozen other major retailers. After you have made a purchase, collected your 
bags, or packed everything into a shopping cart, you head for the exit. Just as 
you approach freedom an alarm sounds (usually a sequence of ugly, electronic 
grunts) and a robotic voice (always female) announces: “Please return to the 
checkout.” Other customers immediately look in your direction, and an employee 
begins to approach you. What’s your next 
move?</FONT></SPAN></TD></TR></TBODY></TABLE></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/F3B9B072-EF35-4C3D-8C48-132F93ED3AE3/blog/" title="blog or email this clip"><img src="http://content6.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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