Sprint's Customers Defect


	Sprint's Customers Defect

muckdog

8-6-2008 4:10 PM

186 views

muckdog says:

Well, I don't know why the article just doesn't say "Apple iPhone." Isn't that where the high-end customers are going?

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<div style="margin: 12px 0px; font-family: arial; color: #333333; background: #ffffff; border: solid 4px #e5e5e5; width: 100%; clear: left;"><div class="CM_CTB_Content_Wrap" style="margin: 0px; padding: 0px;background-color: #ffffff;"><div style="border-bottom: solid 1px #dcdcdc; white-space: nowrap; margin-bottom: 8px; background-color: #eeeeee ;background-image: url(http://www.clipmarks.com/images/source-bg.gif); background-repeat: repeat-x; height: 24px; line-height: 24px; vertical-align: middle; padding-bottom: 4px; color: #666666; font-size: 10px;" ><a href="http://clipmarks.com/clip-to-blog/" title="see clips that are hot right now"><img src="http://content.clipmarks.com/blog_embed/4dbe8ead-d305-4068-bded-cf7506d0d0a7/FED4BE74-6EAD-4C20-99CB-A6EA7C360920/" alt="" width="19" height="19" border="0" style="vertical-align: middle; margin: 0px 4px; display: inline; border: none; float:none;" /></a>clipped from <a title="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy" href="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy" style="font-size: 11px;">www.marketwatch.com</a></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><H1 id="StoryContent_TopPageNavigation_Headline">Sprint posts loss as customers defect </H1></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><DIV>Yet the expected weakness in the current quarter shows that much more work needs to be done before Sprint can compete again on a level playing field with AT&T and Verizon. </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><DIV>Churn at Sprint, for example, is still nearly double the rate of industry leader Verizon and it's expected to rise slightly in the third quarter. </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><DIV>"We still have a lot of room to improve over time in reducing churn," Hesse said. </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><DIV>What's more, the average amount each customer pays for monthly service continues to shrink, down 7% to $56 from the year-ago period. The good news: monthly spending remained unchanged from the 2008 first quarter, as Sprint sold more data services such as text messaging and Internet access. </DIV></blockquote><div style="height: 2px; font-size: 2px; background: #dcdcdc; border-bottom: solid 1px #f5f5f5; margin: 2px 4px;"></div><blockquote style="text-align: left; padding: 0px 8px; margin: 4px 0px 8px 0px; background: transparent; border: none;" cite="http://www.marketwatch.com/news/story/sprint-posts-loss-customers-defect/story.aspx?guid={2FAAD7E8-6E46-4373-8D0A-C9C0B3877AC6}&siteid=yahoomy"><DIV>In total, Sprint lost a net 901,000 subscribers in the second quarter, including less profitable prepaid and wholesale customers. Sprint ended the period with 51.9 million mobile users. </DIV></blockquote></div><div style="margin: 0px 6px 6px 4px;"><table style="font-size: 11px;border-spacing: 0px;padding: 0px;" cellpadding="0" cellspacing="0" width="100%"><tr><td style="background:transparent;border-width:0px;padding:0px;">&nbsp;</td><td align="right" style="background:transparent;border-width:0px;padding:0px;width:107px" width="107"><a href="http://clipmarks.com/share/FED4BE74-6EAD-4C20-99CB-A6EA7C360920/blog/" title="blog or email this clip"><img src="http://content6.clipmarks.com/images/c2b-foot.png" border="0" alt="blog it" width="107" height="17" style="border-width:0px;padding:0px;margin:0px;" /></a></td></tr></table></div></div>

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