Using the hospital call center do do market research and monitor quality control. I will use this in a blog post at http://www.hospitalcallcenter.blogspot.com
The entire story can be found at http://www.cnbc.com/id/32362608/ns/health-swine_flu/?ns=health-swine_flu I added this clip to my blog at http://www.hospitalcallcenter.blogspot.com/
This is a system that can be used for mass alerts. It can alert a small group or masses via phone, SMS, email, radio and fax, RED ALERT also has ESRI mapping capabilities.