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POPSPutting customers first great article on Jeff Bezos and Amazon-putting customers first to build a long term business can many times be at odds with Wall Street.
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POPSChanging leadership it is never easy whether it be in business or sports but the comment that stands out most for me is that bringing in an Offensive Coordinator for Coach Billick would have been a band-aid. Companies and teams don't need band-aids-they need to make the tough decisions. So if you think your company needs a COO, think deeply about whether or not that is what you need or if you really need a new CEO
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POPSWe need open standards in the VOIP world! I couldn't agree more and that is why I invested in Michael Robertson's Sipphone over 18 months ago. You can see my blog post here about it: http://www.beyondvc.com/2006/02/why_we_invested.html. Anyway, it reminds me of the days when AOL could only email AOL users and Compuserve only other Compuserve users. I am already seeing a move towards open standards as companies like Nokia are integrating a SIP stack in their dual mode wifi phones and Cisco and Microsoft and Avaya are using this as the basis for their VOIP platforms
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POPSAre there enough ad dollars for the thousands of small startups? as i have said before the big keep getting bigger and the low barriers to entry mean more and more small guys are fighting for crumbs. the only way to sustain is if dollars continue to flow from old media to new media and the pie continues to get larger. if it does not, watch out!