fremax78

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POPS Vonage & Verizon Vomplaints

by fremax78 7-21-2008

Stay calm, even if you are angry. Be assertive without being aggressive. Be clear about what you want while remaining polite. Back up your claim in writing wherever possible. Keep records: this includes copies of all receipts, letters, emails and notes from phone conversations. Never send original documents - send photocopies.