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POPSTeam Harvey Singh is the founder of Instancy, an enterprise web and mobile knowledge distribution and workflow company. He is a pioneer in the field of eLearning, Human Performance Technology, and Knowledge Management. Prior to Instancy, Harvey served as Chief Learning Technology Officer for Centra Software, following the merger of Centra Software and the company he co-founded, MindLever. Harvey also served as an advisor to eLearning standards organizations such as ADL and IMS. In 2001, he was nominated for the eLearning Executive of the Year award.
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POPSEnterprise Knowledge Architectures Instancy works with enterprise learning and knowledge management leadership and functional teams to identify business objectives and priorities as they pertain to the creation and delivery of knowledge along the business value chain and extended enterprise – employees, suppliers, customers and partners.
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POPSInstancy Knowledge Community Portal The Instancy Knowledge Community Portal enables ongoing communication among buyers, sellers, or other stakeholders using structured (knowledge databases, Webinars, events, surveys, polls, news, job postings and information aggregation and dissemination) and unstructured (discussion, blogs, informal networking) models. Specific information may be pushed based on member profiles and interest areas
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POPSInstancy Employee Training and Performance Support There is no better way to drive productivity and profitability than to hire and maintain highly motivated employees. In today’s competition for employee talent, companies are increasingly turning to knowledge management to attract new hires, fill positions with internally groomed candidates and quickly replace the knowledge void created by key departures
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POPSInstancy Field Service Knowledge Portal In today’s competitive marketplace, responsive customer service is the key to business success. With ever-evolving technology and complexity of products and services, an efficient knowledge-workflow is needed to enable timely information be distributed to the field customer service reps so they can perform with confidence in the field and at customer sites
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POPSInstancy Sales Knowledge Portal Sales personnel are at the epicenter of product and industry knowledge workflow. They have a unique role in driving information from product management down to the customer and then returning feedback and change orders from the customer to product management. Instancy can help you maximize this workflow by providing productivity tools, decision support, market intelligence, and training tools to each of your sales representatives. Collect field and customer data using voice and mobile interfaces or your current Customer Relationship Management (CRM) software to proactively plan for next steps and responses
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POPSLearning Management System Instancy LearningT is an integrated and next generation Learning Management System (LMS), Course Management System, and Web Based Training
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POPSKnowledge Base Management, Knowledge Framework Instancy KnowledgeT is knowledge management in a revolutionary web 2.0 framework:Knowledge Base Management, Knowledge Framework, Knowledge Base Software, Knowledge Management Portal"> <META name="Keywords" content="knowledge base management, knowledge base software,knowledge framework,knowledge management portal,knowledge portal,knowledge content,knowledge development, knowledge management,knowledge management training,knowledgebase software
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