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1. The Know-It-All He knows a little HTML, and he defragged his hard drive once, so now he thinks he's an engineer who knows more than you. 2. The Know-Nothing the person who knows so little about technology he requires handholding for even the simplest tasks. 3. Mr. Entitlement The Entitlement twins are always on deadline with a super-important project, which means it's OK (in their minds, at least) to demand your immediate attention, ask you to skirt established procedures or call when you've got one foot out the door on Friday at 6 p.m. 4. The Finger-Pointer You know you've got a Finger-Pointer on your hands when you hear phrases like, "Everything was fine and then my system just blew up. What'd you guys do?" 5. The Twentysomething Whiz Kid This person has dozens of freeware applications on his computer, along with three IM clients and a passel of unauthorized open-source software, and he knows how to use a proxy Web site to bypass the company firewall. |
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