Angry IT workers: A ticking time bomb?
IT workers are mad as hell and they're not going to take it anymore. What can you do to keep things from reaching the point of no return?
"The problem is that geeks in general are one culture and suits are a different culture. They're like oil and water. They have completely different ideas about what should be going on. The whole situation is loaded with lack of respect and lack of trust on both sides," he says.
But while the suits control budgets, salaries, and the overall direction of the company, the geeks hold the keys to the economic engine. Without IT, there is no business. The question is whether unhappy IT pros will use that power toward their own ends.
Dialog is also key, says Saunderson. The business side needs to understand IT's needs and communicate how IT contributes to the company's success.