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POPSWhy Create a Learning Culture? This is why Toyota wants a Thinking Organization, and uses the PDCA problem solving/ structured learning approach to grow everyone's skills. what they should be doing = twi,(job instruction) standard work how they can do it better = pdca how they will know they have achieved desired results = built in feedback (quality at the source) reflection = hansei knowledge-sharing = yokoten part of the way they function on a day to day basis = standard work, daily work
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